The goal of having this system is to make record keeping and checking more efficient and effective for everyone!
On the last day of lessons, the swim instructor will hand you instructions, with your/your child’s customer id. If you missed the last class, please contact Guest Services at 403.278.7542.
To view your report card, enter your customer ID in Swimgen:
All participants will be notified by their instructor whether they have completed or incomplete their level with a progress paper slip. Report cards will be available to everyone after all classes have ended on the lesson day.
No, at this time we are doing a full online system for tracking purposes. If there are further questions about this please contact aquatics@tricocentre.ca.
No, with the new online system we will no longer be using ribbons or awards unless it is a Bronze level or Higher (Bronze Star, Medallion, Star, National Lifeguard, Lifesaving and Swim Instructor/Examiner). If there are further questions about this please contact aquatics@tricocentre.ca.
No, participants only need their customer ID number to access their report cards. The swim instructor will supply this to you at the last lesson. This unique ID will remain the same throughout their swim programs at Trico. If you missed the last class, please contact Guest Services at 403.278.7542.
There are many reasons for this transition: