How do I register my child/ren for Before & After school program?
You can complete the registration form: 2023/2024 OSC Registration Form. There is a $75 one-time registration fee (per family).
What types of payments are accepted? How are payments made?
Upon registration parents must provide a credit card number or complete a pre-authorized debit form with a void cheque. All payments will be withdrawn on the first of each month.
Can I get a tax receipt for the year?
Yes, Child Care Tax receipts are issued yearly by the end of February.
Is there subsidy available?
Our program is fully subsidized for child care under the Ministry of Human Services. For more information or to apply for child care subsidy please go to https://www.alberta.ca/child-care-subsidy.aspx. If you have been approved for subsidy inform the Director upon registration.
What is your cancellation policy?
For any changes, cancelations or withdrawals the Trico Centre Out of School Care program requires 30 days written notice on or before the first of the month.
Are PD days included in the monthly fee?
An additional fee of $40.00/child per full PD Day is required for families registered in only one component. For families registered in two components – PD days, Fall Break, Teacher’s Convention, and Spring Break are included within the monthly fees.
Is the program open over Winter Break and Summer Break?
No, the Trico Centre Out of School Care Program is closed over winter and summer break; however, the Trico Centre runs day camps during this time for families who require care. Information about winter break and summer break can be found on our website or you can contact the child/youth/day camp coordinator at email@example.com
How do I register for a PD day/ school breaks/ fieldtrip?
Families will create a Trico account which will be used to register online for PD days and other school breaks. There is always an option of registering at Guest Services.
Can I join the waitlist? How does the waitlist work?
You can email us at firstname.lastname@example.org to join the waitlist. Once the registration process for the next school year begins, you will be contacted. When a spot opens up, our waitlist shows us who is the next family to contact. Based on their circumstances the parent/guardian chooses whether they want to fill the vacancy. If they choose to do so, they would register and enter the program and then would be taken off the waitlist. If the family declines the opportunity at that moment, they can decide if they would like to remain on the waitlist or maybe they no longer require childcare so they will be asked whether or not they want to continue to be waitlisted.
Can I speak to someone directly?
Yes, you can always call us at 403.225.5553 or email us at email@example.com for any questions, concerns and suggestions.
Can children join mid-year?
If our program has not reached full capacity, your child(ren) can join mid-year. If the Trico Centre Out of School Care Program cannot accommodate your needs at that time we will put you on the waitlist.