Aquatics Centre: Please note that the Aquatics Centre will be closed for scheduled maintenance from June 1 – June 30. Thank you for your understanding.

Women’s Changeroom Closure: Please be advised that the women’s changeroom for the Steam Room is closed until June 17th. Please use the women’s changeroom in the Fitness Centre during this time. Thank you for your patience!

Men’s Changeroom Closure: Please be advised that the men’s changeroom for the Steam Room will be closed on June 16th. Please use the men’s changeroom in the Fitness Centre that day.

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  7. Group Fitness Policy

Group Fitness Policy

RESERVATION WINDOW: The reservation window for ALL group fitness classes (regardless of start time) will open at noon, 5 days prior to class. This makes it a standard (memorable) time for every class and doesn’t penalize people busy in a class to get into a future one.

CANCELLATION WINDOW: If you are unable to attend, please ensure you cancel your spot. The cancellation deadline is 6 hours before class. For example, you must cancel your spot in a 4:45pm class before 10:45am. This is to assist movement of other members off the waitlist and into classes.

NO SHOW POLICY: Members will lose their pre-booking privileges for 3 no-shows in a 3-month period.

GUEST SERVICES CHECK-IN: Please mark your name on the appropriate clipboard at Guest Services. Our scanner is not connected to the class bookings and scanning does not constitute a “check-in”.

If you have not checked in 10 minutes before class, drop-ins will be admitted in your absence.

Phone call reservations/cancellations will not be accepted.

STUDIO #4 CHECK-IN: Upon Guest Services check-in, please obtain a card to hand to your Mind/Body instructor before class begins. This is to better control who has paid for admissions and who has not.

STUDIO ACCESS: Studio access will be limited to 15 minutes prior to class for all classes.

STUDIO #4 SET UP (Mind/Body): There are markers on the floor. Please align your mats so the top right-hand corner of your mat is on a marker. This will help facilitate more people comfortably into classes.