Out of School Care - FAQs

What happens if a child that attend the program is diagnosed with Covid?

If a child develops symptoms that could be caused by either COVID-19 or by a known preexisting condition (e.g. allergies), the child must be tested for COVID-19 to confirm that it is not the source of their symptoms before entering or returning to the program. Proof of testing must be provided to the OSC Director for approval before your child will be able to attend the program. A child that has tested negative for COVID-19 does not need to be retested unless new or different symptoms develop.


What if my child becomes ill while in attendance?

If a child develops symptoms while at the facility, the child will be isolated in a separate room and will be required to wear their mask then the parent or guardian will be notified to come and pick up the child immediately.

Any cohort connected to a confirmed or probable case of COVID-19 will be required to close for a minimum of 72 hours to allow contact tracing, and then adhere to recommendations from Alberta Health Services.


    How are you ensuring cleanliness and safety during transportation?
    • Students will be assigned seats and members of the same household will sit together.
    • A bus cleaning log will be kept.
    • Drivers will clean high touch surfaces on the bus before and after students are on the bus. This includes fogging in between runs during the afternoon.
    • Only OSC students and staff will be permitted to board the bus.
    • Buses will be capped at 48 riders.
    • Students will be required to wear masks.
    • Students will start loading from the back seats to the front of the bus.​​
    • If a student displays symptoms while on the school bus, the staff will isolate the student at the front of the bus and inform the Parents/guardians and the Director of the program  Parents will then be contacted to pick up their child.


    If my child is sick due to Covid-19, is there any reimbursement?

    No refunds or credits will be issued during the pre-paid month.  


    Have more questions?

    Please email: outofschoolcare@tricocentre.ca