Our preschool classes are your child’s first experience, and beginning of their classroom environments as a big kid, without their parent. Classes are designed to promote social, physical, emotional, and cognitive development using a variety of elements. Play is the primary focus in these classes as we build independence, confidence, and joy in an active life. Children must be fully potty trained, with the exception of the First Steps class.
Can I register my child if they are younger or older than the posted age?
There is a lot of development in a short period of time at the preschool age. We can make exceptions for some classes if your child is turning the age within a month from the start date of the program. Due to the nature of some programs, age exceptions may not be permitted. If your child is older than the posted age and you feel they are better suited in the program, we would be happy to speak to you more about that. For any age exceptions please contact the Programs Management Team.
This will be my child’s first time away from me, what if they cry?
Your preschool aged child may be shy, miss their parent, and cry for the first while. We encourage parents at the first class to help comfort them, and as we progress through the session a quick drop off is best as children typically calm once we start our activities. We are absolutely comfortable if your child is crying and have many ways to help comfort, and engage them in the class group. If your child is inconsolable, we will contact you to come assist, encourage, and work with you to create a good plan for the next class. Always feel free to speak with your instructor so we can create a successful and comfortable environment for your child.
Can I watch the class?
We recognize parents want to see how their child is doing in the class and some classes may logistically be easier to watch than others. However, we ask parents to stay out of the class area unless permitted or requested by the instructor. As your child is learning to become independent, we have found through experience that they are more able to learn and follow their instructor when parents are not present. If there is any concern, and instructors feel it is best for your presence they will request you to stay.
Why are some classes only 30-45 minutes?
Many of our classes are quite active with quick changing activities to keep the attention and excitement of the class. We have found that depending on the activity level and genre, 30-45 minutes is more than enough for preschoolers to stay engaged. Once we go past that time frame, children start to tire and then lose interest. We always want to end so that your child will be excited for the next class!
My child didn’t like the first class, can we withdraw?
Sometimes the activity and/or instructor isn’t quite the right fit for your child. We do ask to contact our Program Management team to discuss your child’s class or speak to your instructor. The first class is usually a try and see class for both the children and our instructors as they learn who is in the class and the dynamic of the group so they can better create lesson plans to fit the children. If we do find the class isn’t right for your child we will do everything to find another suitable class or discuss other options with you.
What happens if they need to go to the washroom or has an accident?
Our preschool classes have a ratio of 1:8 and when a child needs to go to the washroom we take a potty fieldtrip all together. It is also a good opportunity to allow other children try to use the washroom. We do ask parents to ensure your child has gone to the washroom prior to class beginning. In the case of an accident we will do our best to clean them up and call you immediately to come assist. It’s always a good idea to pack a change of clothes in your child’s backpack.
What should we bring to class?
- Please send your child with:
- indoor shoes, a bottle of water (please refrain from juice)
- a change of clothes
- appropriate outdoor wear
- nut-free snack (for classes over 1.5hrs)
- comfort memento from home if your child is shy or nervous
- any specific equipment (skates, swim suit, etc.)
- backpack your child can carry where appropriate
My child has special needs, can they register for programs?
Of course! We welcome all children to our programs. We would love to talk to you more about your child so we can understand their needs to better support them while creating a positive experience. If your child requires and aide through their daily life, we ask that you please provide their aide during programs. Aides will be required to participate in all activities including swimming. Please contact us for more information or questions.
How will information about classes be communicated? We communicate through email for all class information including our Session Welcome Letter, Long Weekend Reminders, Cancelled Classes, and Changes to your Class. Please ensure your email is up to date with us through your online account or contacting Guest Services.
How do I contact the Programs Management Team? We would love to hear from you! Please contact us if you have questions, concerns, programming suggestions, if it’s your first time and you want to know more about our programming. For quickest communication please email us.
Heather G – Child & Youth Program Coordinator
Megan D – Child & Youth Program Assistant